• Since chip technologies are not used in the USA, Canada and most of the countries of Latin America and Asia, operations conducted in these countries are considered to be at greater risk. To reduce the level of risk, it is recommended to use payment cards with a large amount of money in the account as rarely as possible in the territory of the indicated countries.
  • If a card is lost or stolen, call Customer Care 136 and block the card.
  • For convenient and secure card account management and card control, it is recommended to use SMS banking and Mobile or Internet banking services.
  • Be careful when entering the PIN code of the card. If the PIN is entered incorrectly three times, the card will be blocked. In this case, you should contact the bank.
  • When using an ATM, carefully study the keyboard and card slot. If an ATM has suspicious equipment installed, do not use this ATM.
  • Do not use the card data on sites you do not trust.
  • Do not give the card to strangers and third parties.
  • When using an ATM, do not allow unauthorized people to see your PIN.
  • Never write the PIN code on the card itself.
  • It is recommended to keep the card and PIN-code separately from each other, as otherwise there is a likelihood of their joint loss or theft. As a result, funds from your account can be withdrawn without your knowledge.